1. INTRODUCTION

Welcome to SokoSoo, an online marketplace specializing in organic food products such as vegetables, fruits, cereals, and other fresh produce. By using our platform, you agree to abide by the following terms and conditions.

2. DEFINITIONS

  • “SokoSoo” refers to our platform and services.

  • “User” refers to buyers, sellers, or visitors on our platform.

  • “Products” include all items listed for sale on SokoSoo.

  • “Seller” refers to individuals or businesses listing products for sale.

  • “Buyer” refers to individuals or businesses purchasing products through the platform.

3. USER ACCOUNTS

  • Users must register an account to buy or sell products.

  • Accurate and complete information must be provided during registration.

  • Users are responsible for maintaining the security of their accounts.

4. LISTING AND SELLING PRODUCTS

  • Sellers must provide accurate product descriptions, prices, and availability.

  • Only organic food products and related items are allowed on the platform.

  • SokoSoo reserves the right to remove listings that violate our policies.

5. BUYING PRODUCTS

  • Buyers must ensure they review product details before making a purchase.

  • Payments must be made through the approved payment methods.

  • Once an order is placed, the seller is responsible for fulfilling it within the agreed timeframe.

6. PAYMENTS AND FEES

  • SokoSoo may charge commission fees for transactions made on the platform.

  • Payment processing is handled by third-party providers.

  • Users agree to pay any applicable taxes and fees associated with their transactions.

7. SHIPPING AND DELIVERY

  • Sellers are responsible for ensuring timely and accurate delivery of products.

  • Buyers should inspect deliveries upon arrival and report any issues immediately.

  • SokoSoo is not liable for shipping delays or damages caused by third parties.

8. RETURNS AND REFUNDS

  • Buyers may request returns and refunds in cases of defective or incorrect products.

  • Sellers are responsible for resolving disputes regarding product quality.

  • SokoSoo may mediate disputes but holds no obligation for refunds or compensation.

9. PROHIBITED ACTIVITIES

Users must not:

  • List non-organic or prohibited products.

  • Engage in fraudulent transactions.

  • Use the platform for illegal activities.

  • Misuse or attempt to manipulate the review and rating system.

10. INTELLECTUAL PROPERTY

  • All content, logos, and trademarks related to SokoSoo are the property of the company.

  • Users may not copy, distribute, or reproduce platform content without permission.

11. LIMITATION OF LIABILITY

  • SokoSoo is not responsible for damages or losses resulting from transactions between buyers and sellers.

  • We do not guarantee product quality beyond what sellers provide.

12. TERMINATION

  • SokoSoo reserves the right to suspend or terminate user accounts found in violation of these terms.

  • Users may delete their accounts at any time, but all pending transactions must be completed.

13. MODIFICATIONS TO TERMS

SokoSoo reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes.

14. CONTACT INFORMATION

For inquiries or complaints, please contact us via our official communication channels.

By using SokoSoo, you agree to these terms and conditions.